Tech Savvy Mama

Parenting in the Digital Age

Comcast Conveniences for Customers on the Go

By

Charlotte, Cincinnati, and Philadelphia are places that I’ll be visiting over the next two weeks and while my schedule may seem hectic, convenient services offered by Comcast help me stay on top of our service and calls I may miss while I’m away. 

Comcast recently added more tools and resources on their newly enhanced mobile version of their site that makes mobile account management easier and more convenient. There’s also a mobile app for iPad, iPhone, iPod Touch, Android, and Blackberry users that provides a wealth of convenient features including eliminating the need to call customer service and stay on hold for an eternity.  After all, who has time for that?

Some of the services that I’m enjoying include:
Mobile bill pay— View or pay your Comcast bill by signing in to Comcast.com directly from your smartphone.
Managing Comcast appointments— Service scheduled for a day you’re going to be out of town and remembering this as you get on the plane? No problem!  Just access your account via Comcast.com or the smartphone app to confirm or reschedule your appointment.
Checking on Comcast service— It’s Murphy’s Law that something will go wrong while you’re away so to help troubleshoot what might be going wrong with your internet, cable, or phone line, Comcast allows you to perform a diagnostic check of your Xfinity services from your computer and mobile device.  No service call necessary.  Hooray!
Xfinity voicemail messages sent to my inbox— Since we have Comcast Xfinity, we have a landline.  I never have to miss a message to our home number when away because they’re transcribed and sent to me via email.  I also receive an audio version of the voicemail through email which is especially nice when the kids call.  Even if I miss their call, I don’t miss their sweet voices saying goodnight to me at the end of a long day of traveling.
As a member of the Comcast Digital Ambassador Program, I receive Xfinity Triple Play in exchange for my involvement in the program. All opinions are my own. Images and logos courtesy of Comcast.

Thanks for reading Tech Savvy Mama through your feed!

Original post by Tech Savvy Mama
©2012